Your privacy is important to SoftGuard. We are committed to protecting your personal information and abiding by your rights and privacy laws. Please read this notice carefully, as it provides essential information on how we use personal data and explains your legal rights.

Who We Are – SoftGuard Tech Corp.

When you visit softguard.com, you can find links to our products and our distributor partners in your country. Each distributor has its own legal notice explaining the use of personal data in your country and your rights. In this notice, “you” or “your” refers to you, any authorized person acting on your behalf, or any beneficiaries and other individuals in your home or organization. When we say “we” or “our,” we mean SoftGuard Tech Corp.

Collecting Your Information and How We Use It

The data we collect about you when you visit and interact with our sites include:

1. Your contact details, such as the name and email address you use to contact us through this site.
2. If you accept cookies, data like site preferences or language settings. SoftGuard processes your personal data based on our legitimate business interests, such as direct marketing and service improvement.

Regarding Our Cookie Policy

Please refer to our Cookie Notice for more information about the personal data we collect when you visit our website or mobile applications.

How We Use Your Personal Information

We collect and process information about you for the following purposes:

1. Maintaining this website and providing any requested services. For example, when you contact us through this site, we use your information to ensure you receive the correct response.
2. Customizing this website and tracking its performance. For instance, we may use web log information, cookies, or web beacons to maintain your site preferences, direct you to the appropriate country-specific information, or understand how visitors navigate the site to improve it. You can choose whether or not to accept cookies or web beacons using your browser preferences.

Disclosure of Your Information

We do not sell your information to third parties. However, we may share it with partners, distributors, or affiliated entities in the context of providing our products and services.

If we or substantially all of our assets are acquired by a third party, your information will be transferred to the new owner. The new owner will be subject to the same laws regarding your information as we are. If we sell any business or assets to a third party, we may disclose your data to the prospective buyer of such business or assets.

Transferring Your Information Abroad

We store your information within the United States of America (USA) or countries that have an adequate level of data protection. These countries have laws similar to those of the USA regarding the handling of this type of information and data.

When we share your information with companies located outside the USA, we contractually require these companies to handle your information similarly to how we do. In such cases, we ensure that the transferred information is protected.

Retention of Your Information

We will keep your personal data for the purposes listed in this notice. When we no longer need your personal data, we will securely delete it in accordance with our Data Retention Policy.

Use of Our Tool

Our tool is for the exclusive commercial use and exploitation by the service provider. This is why you install it on your mobile device. As a result, we cannot be held responsible for the appropriate or inappropriate use of this tool or the achievement of your expected results. This responsibility solely lies with the service provider who offers you the service.

In the same way, given that our tool operates from your mobile device, we are completely excluded from any responsibility for its proper or faulty operation, as well as for its connectivity with the service provider. We are also not responsible for the absence or deficiency of mobile phone service that you or the final service provider contract. These situations are beyond our control.

We want to make it clear that we do not store, guard, or keep any information or data related to the service you have contracted with the final service provider. Our role, through our tool, is to be the necessary technological channel (software) to send the information or data produced by you to the final service provider. From that moment on, the said final provider is responsible for the handling, custody, or storage of such information or data. Therefore, the final provider is the one who holds, if necessary, the responsibility for establishing the relevant and necessary safeguards to prevent the violation, impairment, theft, or unauthorized access to such information or data.

Your Rights. Contact and Complaints

You have the right to access your data, correct any errors in our records, request the deletion of your personal data, and restrict or object to processing. You also have the right to withdraw your consent, opt out of future marketing, and, under certain circumstances, have your information transferred to you or a third party. You also have the right to object to profiling and automated decision-making.

The main point of contact for all matters in this notice, including requests to exercise the rights of data subjects, is our Data Protection Officer (DPO). The DPO can be reached as follows:

Email Address: dpo@softguard.com

Postal Address: DPO, 20,900 NE 30th Ave, Suite 200 Florida (33180) USA.

If you have a complaint or concern about how we use your personal data, please contact us first, and we will try to resolve the issue as soon as possible.

You can also file a complaint about our processing of your personal data with your Supervisory Authority, the Federal Trade Commission (FTC) at https://www.ftc.gov/.

Status of This Legal Notice

This Legal Notice was last updated in August 2020. We reserve the right to update it periodically.