Take control of alarm event management with our central hub. Experience a streamlined interface that allows operators to effortlessly receive, process, and manage all incoming events.
Enhance your monitoring center’s effectiveness and minimize false alarms. Integrate real-time video and audio during alarm events for improved situational awareness and rapid response.
Keep users protected 24/7, no matter where they are. Our highly-customizable mobile app ensures safety and security on the go with its comprehensive features.
Gain full control over your security guards’ patrols in real-time. Track attendance, receive detailed reports with photos, videos, audio, and precise location to optimize security operations.
Keep track of a variety of GPS devices, from cars and trucks to pets and beyond. Gain real-time visibility with accurate location updates, access historic position reports, set up geofences for instant alerts, and manage fleets efficiently.
Streamline the management of technical services. Generate service requests from multiple departments, schedule preventive periodic service routines, and assign technicians, vehicles, and materials. Track the status of every service request and evaluate productivity.
Keep your clients informed and in control. From accessing account information, alarm system status, and zones to the latest alarm events, this comprehensive solution let’s you stay connected and build lasting relationships with your clients.
Unlock new opportunities and expand your monitoring services with wholesale monitoring. Whether they are installers, integrators, gated communities, schools, or retail chains, with this module, you can create dealers, and grant them specific permissions to your SoftGuard platform.
Monitor and audit performance during event management by recording all conversations between operators and end users. Ensure quality control and establish a comprehensive communication history.
Build targeted marketing campaigns, follow up on sales leads, and manage quotations, price lists, offers, mailing, and more. Track customer interactions, meetings, and activities, ensuring you never miss a crucial opportunity.
Forward alarm events to the relevant authorities or secondary monitoring centers. Enhance collaboration with external entities, while staying in control of every action performed by remote operators as all activities are recorded for future review.
Visualize the status of electric fences on an interactive map. Detect any faults in your fences easily. Stay informed about activations, alarms, power failures, panel status (open/closed), and other critical events.
Maintain a secure and organized environment while providing convenience and peace of mind to residents, employees, and visitors. Manage guests, deliveries, services, and group meetings within each functional unit or apartment.
Conduct a comprehensive online audit, analyze performance, and gain valuable insights into your operations. Through a range of statistical graphics, you will be able to access valuable data, make informed decisions, and drive continuous improvement.
Eliminate the frustrations of traditional SMS modems that freeze or malfunction. With the SmartSMS app, you can keep your clients updated via text messages using only a smartphone.
Simplify your financial operations by managing contracts, generating receipts, tracking account status, handling billing and collections, and maintaining clear transaction records of all your clients.
Lets operators open web-based applications like webmails within the main monitoring interface, eliminating the need to switch between different tabs. Simplify workflows and boost productivity with this convenient integration.
Customized with your logo and branding to enhance your marketing efforts and facilitate user registration and onboarding. By simply filling out the form, interested users can easily subscribe to your app, automatically generating a new account on your SoftGuard system.
