This integration is complemented by the SoftGuard Benefits Club, a program designed to deliver value and opportunities across the community.
Through the Club, purchases of selected products and solutions can unlock exclusive discounts and perks within the SoftGuard ecosystem. In this case, adding Flic does not just provide a practical tool to improve incident response in the field: it also allows purchases within this ecosystem to earn points in the Club, delivering added value for security companies.
The integration of physical devices with centralized management platforms reflects a growing trend in electronic security: bringing monitoring capabilities directly to the personnel on the ground.
With Flic + VigiControl, an action as simple as pressing a button instantly becomes a distress signal for the central station, while the Benefits Club adds a strategic advantage to the entire solution.
For a security officer, reacting quickly can be just as important as having the right information. In an emergency, taking out a phone, unlocking it and navigating through an app may not always be practical—especially when the officer needs to stay focused on what is happening around them.
That is where Flic + VigiControl by SoftGuard comes in: a simpler, more discreet way to request assistance while on duty.
One button when every second matters
Flic is a compact physical button that can be attached to a vest, uniform or keychain, allowing users to trigger actions without having to handle their smartphone.
When connected to VigiControl, SoftGuard’s platform for managing and supervising security teams in the field, Flic can be used to send an alert quickly and discreetly.
This is particularly useful in situations where reaching for a phone could waste valuable time, distract the officer or draw unwanted attention.
The alert can also be linked to the mobile device’s GPS location, giving the monitoring center information about where the officer requesting assistance is located.
The idea behind the integration is simple: turn a critical security action into something as straightforward as pressing a button.
This makes Flic especially useful for emergencies or any situation where an officer needs to request assistance without drawing attention.
The goal is not to add complexity to field operations, but to reduce it: when an incident occurs, the tool must be immediately accessible and intuitive to use. In this way, VigiControl expands the communication and management capabilities of on-duty teams, introducing a physical device that serves as a new point of interaction with the platform.